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Citizen Service Point I - Department of Administrative Affairs

Location: First floor

Category: Services

Phone no.: (12) 616 97 91, (12) 616 97 92

Fax: (12) 265 13 95

Urząd Miasta Krakowa

Due to the local elections on April 7, the customer service hours of the Krakow City Hall, Department of Administrative Affairs, have changed on April 5 and 6, 2024. It will be open on April 5 from 10:00 a.m. to 1:00 p.m., and on April 6, 2024 the point will be closed.

Matters falling within the competence of the Citizen Service Point of the Krakow City Hall: Department of Administrative Affairs:

- accepting applications for the registration/cancellation of permanent/temporary residence.

- accepting applications for an identity card.

- transfer of data from CEIDG-1 applications to Central Registration and Information on Business

Opening hours: Monday-Saturday from 10 am to 6 pm.