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Citizen Service Point I - Department of Administrative Affairs

Location: First floor

Category: Services

Phone no.: (12) 616 97 91, (12) 616 97 92

Fax: (12) 265 13 95


Urząd Miasta Krakowa

At the Resident Service Center at Galeria Bronowice, you can handle matters related to the population registry and ID cards:
- reporting registration or deregistration of temporary/permanent residence,
- reporting departure/return from outside the Republic of Poland,
- submitting an ID card application.

ID cards for applications submitted at the Resident Service Center at Galeria Bronowice will only be available for collection at the permanent location of Krakow City Hall, at al. Powstania Warszawskiego 10, depending on the application submission date. You will be informed of the location and date of document collection at the time of submitting your application.

The Resident Service Center accepts residents from all districts of Krakow, both for designated matters related to the population registry and ID card applications, Monday through Saturday, from 10:00 AM to 6:00 PM.